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Frequently asked questions
VertSeries isn’t open to the public yet — we’re currently in our marketing phase, building our SMS and email list ahead of launch. The site is password-protected so no one can access it until we’re ready to drop. Join our SMS or email list to be notified the moment we go live.
Our Next Collection Launches In The Winter — Follow us on Instagram and Sign Up for our SMS/Email List to be the first to know the exact date and get early access up to 2 hours
Early access means our SMS and Email List Members get to shop the new drop before it goes live to the public — plus first pick of sizes before anything sells out. To Join, Sign up for our Email List or text list on our site (above). We’ll send you the exact drop date/time and an exclusive early-access link as soon as it’s ready.
Pre-made items are already in stock and ships out within 1–5 business days after your order is finalized. Pre-order items are made to order and typically take 3–6 weeks to ship, since production begins only after the order window closes. VertSeries will only ever do pre-made — this is not our standard model, and we will never rely on pre-orders long-term.
Orders placed within the same week are shipped out together. Once your shipping label is created, you’ll receive a tracking number by email so you can follow your package the whole way. Most orders arrive within 1–2 weeks of purchase, depending on your location and when in the shipping cycle your order was placed.
VertSeries runs slightly oversized for that streetwear fit. A detailed size chart is available on every product page — we recommend checking it before you order to find your best fit.